Terms & Conditions
- Pharmacy timings are from 9am-7pm on Saturdays, 8:30am-8pm from Sunday to Thursday, Friday closed.
- Requests after 2 pm will be processed and delivered the next working day.
- Original prescription must be signed and handed over to the driver upon delivery.
- Prescription must be valid, acute (short term) type with no more than 7 days, chronic (long term) type no more than 60 days from the prescription date.
- Prescriptions with refills are valid for dispensing within 30 days from the refill due date.
- First time chronic prescription is only eligible for delivery from the first refill due date.
- Controlled medications are not eligible for home delivery service.
- Contact our pharmacist for any concerns or unclear instructions on your delivered medications.
- Delivery fee is COMPLIMENTARY.
- Minimum prescription amount eligible for delivery is 200 AED per prescription/request.
- Pay the prescription/bill amount due if any by credit card or cash upon delivery.
- Medications once sold and delivered cannot be returned or exchanged.